The Therapy Guru - Terms and Conditions

1. Privacy and Confidentiality:

The Therapy Guru prioritises and upholds the highest standards of privacy. Your personal details are never shared, sold, or disclosed to third parties. We are committed to maintaining the utmost confidentiality. For added discretion, all card transactions will appear discreetly as 'TTG' on your statement, safeguarding your privacy and ensuring a secure and confidential experience.

2. Deposits and Cancellation:

a. Deposits are non-refundable.

b. If you need to cancel and reschedule a booking, as long as you provide at least 24 hours' notice, you won't be required to pay another deposit when rebooking.

c. Your understanding in this matter is greatly appreciated.

3. Client Eligibility:

The Therapy Guru extends its services to women aged 21 and above, embracing diversity without any restrictions based on color, shape, size, or background. Regardless of your individual characteristics, our goal is to create an inclusive and welcoming environment for every woman seeking these services.

4. Consent and Consent Form:

All services provided are on a consent basis. Prior to the session, you will be required to sign a consent form. Please read this form thoroughly before the session begins.

5. Appointment Procedures and Requirements:

a. If you are staying in a hotel, while making an appointment, we will ask for your hotel name, address with postcode, your room number, and your full name.

b. When booking from a private residence, we require your full address with postcode, your name, and contact number.

6. Confidentiality and Record Keeping:

We respect your confidentiality and privacy. We never share your personal details, and all the content provided is for our security purposes only and never stays in our records.

7. Code of Conduct:

Clients are expected to behave respectfully and professionally at all times. Any inappropriate behavior will result in the immediate termination of the session, and the client will be responsible for the full session fee.

8. Security Measures:

To ensure the safety and security of both parties, The Therapy Guru reserves the right to implement security measures as deemed necessary during sessions.

9. Discretion and Anonymity:

The Therapy Guru assures clients that their identity and the nature of the services provided will be kept confidential. Discretion is a top priority to ensure a safe and secure experience.

10. Changes to Terms and Conditions:

The Therapy Guru reserves the right to update, modify, or change these terms and conditions at any time. Clients will be notified of any changes in advance.

11. Contact Information:

For any inquiries or concerns regarding these terms and conditions, please contact The Therapy Guru at hello@thetherapyguru.com

By engaging in our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.